Política de reembolso

Last updated: 1st June 2024.

Refunds
Refunds are only offered to customers that receive the wrong items or damaged items.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you wish to obtain a refund please contact us at iearte@islandexoticsltd.com.

Returns and Exchanges
We do not offer returns or exchanges at this time. If you’re unsure which size would fit better, please check out our sizing charts. We have one for every item listed on our store, in the product description section.

Wrong Address
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

If you have any questions about this Returns Policy you can contact us at iearte@islandexoticsltd.com.